Rats for Christmas

We received a call from an office manager just before the new year asking us to repair a faulty toilet flush. The cause of the fault surprised us all.

The inner workings of the toilet concerned were concealed behind a decorative panel. All that was visible on the panel was the pneumatic flush button. These buttons work by compressing air within a rubber tube the increased pressure is enough to operate the flush valve and the toilet flushes. In this case the rubber hose had become disconnected from the button and as a result the toilet was not flushing when the button was pushed.

On closer inspection the handyman noted that the end of the rubber tube was jagged as if a rodent had been chewing on it. He cut off a bit of the tube and refitted it to the flush button which restored the correct operation of the toilet. The whole process only took 20 minutes.

A few days later we got a call from the same customer to say that the toilet was not working again. We sent the same handyman back to investigate. This time he found that most of the flush button had been eaten away by rodents. The extent of the damage to the button can be seen in the photo.

It emerged when discussing the problem with the customer that they had come back from the Christmas break to find that rats had run riot through their offices chewing on anything from computer cables to coffee cups.

The rats were using the toilet cisterns as their water supply and once they had had a drink were pausing to nibble on a bit of rubber to pass the time.

The answer was to prevent the rats from getting into the toilet cisterns and this meant removing the decorative panel, filling all access holes with steel will and expanding foam and then reinstating everything. This was done in conjunction with an exterminator laying poison and traps throughout the office.

We completed the work and are confident that the rats won't gain access to the men's toilet again. However we got a call this morning to say that the woman's toilet now won't flush. I believe politicians call this phenomenon 'crime displacement'.

Rat and Mouse Proofing - (Grey Handyman London)

Job described as 'Change washing machine connection'; arrived at the customer's address, a converted church hall; customer took me through a labrynth to reach his laundry room, on the way describing how his cleaner thought rats had chewed through the outlet duct from the tumble drier. As we neared the laundry room the smell started to hit us - seemed like an animal smell, and very strong.

In the laundry room, the tumble drier was stacked on a washing machine and the extract duct - a flexible plastic pipe - led through a couple of partitions then along a one of three shelves about 3 metres long. The shelves were stacked mainly with laundered towels and sheets, all in plastic bags. On the duct shelf some of these packages showed signs of rat droppings and damage caused by rats chewing them.

The customer said that he wanted the duct replaced with a metal one, and the area cleared out.So I started moving the laundry packages off the shelves and separating them into undamaged and damaged piles. Then - yuch, I found the body! A large rat, well decomposed, with maggots crawling over it, laying on the severely damaged duct under laundry packages.

It had obviously been living in the area (I later found the nest in the wall cavity where the duct led outside) and had died from the poison put down by the customer. The rat's body joined the pile of damaged (and badly contaminated) laundry in a couple of rubbish bags which ended up in the bins outside. The customer's vacuum cleaner then had a work out cleaning the remaining debris from the shelves, wall cavity and floor, before a new aluminium duct could be installed.

End result - cleaned out laundry area; new rat-proof duct but...still a very strong smell! I wonder how long it will take to disperse?

The Oddest of Odd Jobs

We had one of the strangest jobs we have had so far on Wednesday of this week. A customer wanted to hire a handyman to remove their bath panel because his pet Burmese Python had escaped from its cage and slithered under the bath. His hope was that our handyman would be able to remove the bath panel so that he could retrieve his snake.

Luckily, one of our handymen, Don, has had experience with snakes. His son used to have one as a pet! So he didn't mind offering his assistance in returning the serpent to its enclosure.

Unfortunately, when Don removed the bath panel the python was nowhere to be seen! It appeared as if it had crawled even further along the waste pipe than first thought and was probably behind the tiled-over mdf boxing that had been installed to hide the bathroom plumbing.

The customer then confessed that the snake had actually been AWOL for about a month and must by now be quiet hungry. Plan B was then to try entice the snake out from behind the boxing by dangling a fresh mouse in the proximity of the entrance to the boxing in the hope that he would show himself for long enough to be captured. Our handyman did not stick around for this part of the plan. He also didn't have the heart to tell the customer that one of the jobs we do quiet a lot of in London, is mouse proofing, and that in our experience there is no shortage of rodents behind the pipe boxing in London flats. So he shouldn't be surprised if his 5ft pet snake isn't in fact starving but does actually emerge from his den as a 10ft well fed snake when he himself is good and ready!

I'm not sure what sort of licences a person needs to have a pet python in London or any other reptile for that matter. But both myself and the London mouse population would certainly be interested to know how many escape and are never seen again.

I leave you with this conundrum; if you were a tenant in a flat and your pet python escaped and you never saw him again. Would you warn the landlord and the new tenants about their co-inhabitor when you finally moved out or would you just say nothing and hope the snake has moved out as well.